No More Made-Up Taxes, Fees & Surcharges on Our Bills.

  • PART 1: Phone & Cable Triple Play’s Deceptive Advertising and Charges
  • PART 2: Can’t Understand Your Bills? They’re Designed that Way — Hundreds of Truth-in-Billing, Truth-in-Advertising Violations
  • PART 3: Wireless Issues: Whamming, Digital Stalking, Unconscious Billing.
  • PART 4: Are You being Overcharged for Services You Didn’t Order?
  • PART 5: Competition and Broadband Issues and the Telco-Cable Cartel.
  • PART 6: Model Legislation and Legal Complaints: How to Stop these Practices.
  • How did they get away with adding all these made-up charges — most of which are unmarked revenues to the companies?
  • How did we end up paying many of their taxes, which are levied on them but get passed-through to us?

First, these Are Some of the Most Hated Companies in America.

The Real Truth-in-Billing — a Selected Sample.

  • The advertisement and info supplies no detail of the taxes, fees and surcharges.
  • There are no “total costs” to the customer before the purchase that is easily understandable.
  • There is no discussion of what it will cost once the customer gets the service and has it after the ‘promotional’ price leaves.
  • The DVR is ‘free’ but only for 1 year.
  • The cable TV requires equipment that is not even mentioned or detailed in this advertisement.
  • How do you sell a cable TV service without the ‘set-top box’ to use the service? (Which adds $11.75 a month!)
  • A customer can not get service without paying ALL of the charges, including the made-up taxes, fees and surcharges.
  • Universal Service Fee which is taxed on the carriers’ revenue or
  • Gross-Receipts tax fees that are placed on the carrier but passed- through.
  • Franchise Fees paid but passed through.
  • PART 1: Phone & Cable Triple Play’s Deceptive Advertising and Charges
  • PART 2: Can’t Understand Your Bills? They’re Designed that Way — Hundreds of Truth-in-Billing, Truth-in-Advertising Violations
  • PART 3: Wireless Issues: Whamming, Digital Stalking, Unconscious Billing.
  • PART 4: Are You being Overcharged for Services You Didn’t Order?
  • PART 5: Competition and Broadband Issues and the Telco-Cable Cartel.
  • PART 6: Model Legislation and Legal Complaints: How to Stop these Practices.

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